How can I make money on Keen^®?
If your Keen listing sets a price-per-minute fee higher than the minimum fee, you'll earn money on every call you receive – for live calls and Recorded Advice alike.

Note: the minimum fee is 20p for Live Advice and 50p for Recorded Advice.

How do I calculate my earnings?
A standard connection charge of 15p is subtracted from the rate per minute which you set. After the connection charge is deducted, Keen charges a fee of 38% for Live Advice calls, or 50% for recorded messages.

For example?
If your price per minute is £1.15 and you receive a 10 minute call we'll collect £11.50 from the member who called you. From this £11.50, £1.50 is deducted to cover the connection charge (15p x 10mins), leaving a balance of £10.00.

Great, I'll be making money when people call me. How much can I earn?
That depends on how many listings you have, how interesting they are, how effectively you market yourself on Keen, and how often you make yourself Available to receive calls. You can also take advantage of the promotions and programmes that take place regularly on Keen.

How do I get paid?
We deposit your earnings into your Keen account. During any month in which your earnings equal at least £10, click on the My Account link on your My Keen page, then click the Payment Request and Info link. Within 10 business days of the end of the month, we'll send you a cheque for your earnings minus a minimum balance of £5 to keep your account ticking over.

You can always choose to leave more money in your account to make Keen Calls of your own.

NOTE: As of February 1, 2006, Keen is no longer registered for UK VAT. From this date forward, Ingenio will no longer be charging VAT on the fees and connection charges which it deducts from your earnings. Speakers in the UK and other countries are responsible for accounting for VAT (or other consumer taxes) on their earnings as appropriate under local legislation. For additional VAT related questions please speak to your local Customs & Excise office.